Chennai, India, Bengaluru, India; Chennai, India; Pune, India
Work mode
on-site
Type
full-time
Department
E2367 Verisk (Public Cloud)
Last seen
1d ago
Key Responsibilities
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Act as the lead engineer on small to medium client deploy projects
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Provide AWS subject matter expertise advice and assistance to pre-sales architects
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Installation, configuration, and ongoing management of O/S and AWS services.
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Implementing and maintaining custom client machine images and centralised configuration management to enable quick repeatable builds and auto-scaling.
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Maintaining high availability through proactive measures.
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Troubleshooting and resolving complex technical issues.
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Ensuring clients & partners are updated on current status of work and issues.
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Raise, investigate and resolve problems and known errors in line with the problem management process.
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Ability and willingness to proactively improve ways of working, automation and processes via our continual improvement Kanban board.
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Partake in an oncall rota to provide 24x7 4th line support for Ensono’s AWS clients.
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Proactively keep up to date on AWS services and developments.
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Buddy new members of the team
Skills and Experience
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5+ years’ experience in supporting highly customer-focused mission critical environments (e.g. high profile websites or enterprise infrastructure) essential.
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2+ years’ experience of engineering, architecting, or supporting AWS solutions.
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Excellent O/S knowledge and experience in Linux or Windows with basic knowledge of the other. MCSE/RHCE or equivalent level of knowledge preferred.
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Experience of implementing and supporting AWS based instances and services (e.g. EC2, S3, EBS, ELB, RDS, IAM, Route53, Cloudfront, Elasticache, WAF etc.).
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Hold a number of current AWS Associate and Professional level Certifications
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Experience of building and maintaining scalable and auto-scaled environments using automation and configuration management tools (e.g. Cloudformation/Terraform and Ansible) beneficial or can be gained.
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Scripting ability in one or more of Python, Powershell, Bash, Perl
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Experience of using Git for version control useful
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Experience of working with or supporting containerized environments (ECS/EKS/Kubernetes/Docker)
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Experience of Jenkins or other CI/CD pipeline technology useful or can be gained.
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Good knowledge of TCP/IP.
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A degree in a computing-related discipline preferred or equivalent ability and knowledge.
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Excellent written and verbal communication skills.
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Experience working in an ITIL environment beneficial.
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Desire to continually grow, develop and improve.
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Must be independent, self-motivated, a self-starter and possess a good working attitude
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Client focused and results driven
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Able to implement supportable solutions and make the complex simple.