Position Overview
We are seeking a proactive Sales & Client Follow-Up Coordinator to manage lead nurturing,
client outreach, and relationship development for a growing property management company.
This role focuses on maintaining consistent communication with prospects, investors, and
potential clients to increase conversion rates and strengthen long-term relationships.
Key Responsibilities
● Conduct follow-up calls, emails, and text outreach with prospective clients.
● Re-engage leads who have previously expressed interest in company services.
● Maintain detailed records of interactions and next steps within the CRM.
● Schedule appointments and meetings for company leadership.
● Track lead pipeline activity and report on conversion opportunities.
● Identify warm prospects and move them through the sales process.
● Assist with investor and client communications.
● Coordinate with operations staff to ensure smooth client onboarding.
● Provide regular updates on outreach activity and pipeline status.
Required Qualifications
● 2+ years of sales support, customer success, business development, or client services
experience.
● Strong phone presence and professional communication skills.
● Excellent follow-up habits and attention to detail.
● Comfortable handling outbound calls and relationship-building conversations.
● Strong organizational skills and ability to manage multiple follow-up sequences.
● Ability to work during U.S. Eastern Time business hours.
Preferred Qualifications
● Real estate, property management, or investor-relations experience.
● CRM experience (HubSpot, Salesforce, Zoho, or similar).
● Spanish language skills.
● Chinese language skills.
● Experience supporting small business owners or entrepreneurs.
Ideal Candidate