💼 What this role looks like in practice
This isn’t your standard “manage a few accounts and send a few emails” kind of job. As an Account Manager at Zen, you’ll be:
-Owning relationships with key schools helping them hire smarter and faster.
-Leading school leaders through recruitment processes with a consultative approach.
-Picking up the phone and building genuine relationships (yes, there’s outbound calling, but it’s about helping, not just selling).
-Collaborating closely with Sales, Ops, and our Tech team to make sure schools get the best possible experience.
-Rolling up your sleeves and diving into whatever’s needed - no two weeks look the same.
Here’s a typical snapshot of what you might do in a week:
-Chat to a Headteacher about how they can save £10k this term by switching to Zen.
-Source a teacher who is a perfect match for your school.
-Follow up with a school that’s already using Zen and find ways to expand their usage.
-Share feedback with our product team about what schools really need in the platform.
-Work with our Ops team to make sure a tricky booking gets sorted.
-Jump into a quick brainstorm with the team to improve how we build pipeline.