Responsible for onboarding new participants and providing operational support to issuers, acquirers, processors, and network to network partners. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
What we’re looking for
Responsibilities
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Provides support to acquirers, network to network partners, issuers, and processors, and conducts necessary research.
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Supports participants through the semi-annual release process by managing and coordinating efforts.
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Analyzes end-to-end transaction processing, and troubleshoots issues and acceptance complaints.
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Travels up to 10% of the time as required by the role.
Basic Qualifications
Requirements
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Bachelor’s Degree in Finance, Business Administration and Management, Information Technology, or Engineering or in lieu of a degree: 4 years of experience in payments or financial services.
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At least 2 years of experience in payments or financial services
Preferred Qualification
Nice to have
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Prior experience supporting business development teams and onboarding new franchises.
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Technical aptitude related to payment systems networks, issuers, and processors.
Legal
Capital One will consider sponsoring a new qualified applicant for employmentauthorization for this position
What you should know about how we recruit
We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.
Capital One is committed to diversity in the workplace.
For technical support or questions about Capital One’s recruiting process, please send an email to [email protected]
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Capital One Financial is made up of several different entities.