Be part of creating unforgettable vacation memories by providing exceptional food and beverage service at resort events and gatherings. Ensure every guest feels valued through attentive service, personalized care, and a commitment to excellence, while maintaining a clean, organized, and welcoming environment.
Hourly Rate: $19.55
On Call Position
1st, 2nd and 3rd shifts
Weekends and Holidays
CORE WORK ACTIVITIES
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Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
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Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
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Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
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Speak with others using clear and professional language.
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Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
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Maintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
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Communicates any meal requirements, allergies, dietary needs, and special requests to the kitchen
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Explains menu items and specials and checks in with guests to ensure satisfaction with each food course and/or beverage
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Ensure adherence to quality expectations and standards.
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Available to work a flexible schedule including evenings, weekends, and holidays.
GUEST EXPERIENCE AND COMPANY STANDARDS
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Welcome and greet guests and anticipate and address their needs.
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Interact with colleagues and guests professionally and promptly.
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Contribute to team goals.
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Always follow company policies and safety procedures.
TO BECOME A SERVER AT HVO:
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Available to work various shifts, holidays, and both weekend days.
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Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
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Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.
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Stand, sit, or walk for an extended period of time.
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Perform other reasonable job duties as requested by Supervisors.
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Attention to customer service with a professional and pleasant personality.
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Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Legal
Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.