Texans crownntowing is seeking a skilled and experienced Heavy Duty Wrecker Operator to join our team. As a Heavy Duty Wrecker Operator, you will be responsible for operating a 50-ton wrecker to recover and tow large vehicles and equipment safely and efficiently. This role requires expertise in heavy-duty towing, excellent problem-solving skills, and a commitment to providing exceptional customer service.
Responsibilities
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Operate a 50-ton heavy-duty wrecker to recover and transport large vehicles and equipment.
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Respond to service calls and assess the situation to determine the best approach for recovery.
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Utilize proper recovery techniques and equipment to safely tow and transport vehicles.
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Perform inspections and routine maintenance on the wrecker to ensure safety and operational efficiency.
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Communicate effectively with customers to explain the recovery process and answer any questions.
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Complete necessary paperwork and maintain accurate records of services performed.
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Adhere to safety protocols and company policies at all times.
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Provide exceptional customer service during all interactions.
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Stay updated on industry standards and best practices related to heavy-duty towing and recovery.
Requirements
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Prior experience operating heavy-duty wreckers, specifically 50-ton capacity, is required.
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Valid Commercial Driver’s License (CDL) with a clean driving record.
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Strong knowledge of heavy-duty towing techniques and recovery operations.
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Ability to safely operate and maneuver large wreckers in various conditions.
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Excellent problem-solving and decision-making skills.
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Strong communication and customer service skills.
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Physical strength and stamina to manage heavy equipment and perform demanding tasks.
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Availability to work flexible hours, including nights, weekends, and on-call shifts.
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ASE certifications related to heavy-duty towing and recovery are a plus.
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Knowledge of basic vehicle mechanics and troubleshooting is beneficial.