• Assist with gathering necessary items from carrier to expedite the onboarding process
• Train and mentor Carrier Acquisition Representatives particularly new hires or junior team members
• Track leads for new carriers that could develop into a working relationship to drive external capacity growth
• Explain the process to be an approved carrier and maintain status of activity in the qualification process within the company’s outsource capacity database
• Evaluate and determine whether prospective carriers meet minimum contracting conditions including insurance and safety requirements of J.B. Hunt and the DOT through a prescribed qualification process utilizing carrier management tools such as Safersys and internal partners such as Corporate Safety
• Develop strategy related to departmental goals for outbound calls, financial returns, and/or capacity growth
• De-escalate issues from the Carrier Acquisition Representatives in relation to the carrier onboarding process
• Create and deliver marketing materials and sales presentations to communicate and demonstrate the value and benefits of our diversified business model for carriers to partner with the J.B. Hunt network in order to increase carrier base. Acts as a subject matter expert for carrier marketing action plans
• Build relationships via cold-calling, email, and online databases with potential carriers by explaining the value of carrying with J.B. Hunt in order to create and maintain a pipeline of contacts. Responsible for developing relationships with carriers base and managing relationship negotiation. Travel to customers may be up to 50%