Understand major job responsibilities and performance factors that help meet the responsibilities which include:
Drug Distribution
Dedication to Quality Improvement Initiatives
Customer Service & Teamwork
Attendance
Demonstrate commitment and dedication to patient-centered delivery of care, including a thorough understanding of drug distribution workflows focusing on medication safety, quality and value; and participation in quality improvement initiatives.
1) Distributive Pharmacy Services:
Demonstrates a thorough understanding of the duties and responsibilities of the position to which he/she is assigned and performs various functions associated with the institutional drug distribution system and in accordance with regulatory and compliance standards. This includes, but is not limited to:
Obtains a basic knowledge of the general chemical and physical properties of drugs handled in the pharmacy department. This includes identifying medications that are light sensitive, requires refrigeration, are caustic, or poisonous. Employee is also able to use reference books to locate stability information or material safety data sheets
Operates automated technology (Pyxis, compounders, computers, etc.) in accordance to policy, procedures and manufacturing instructions.
Appropriately utilizes the automated dispensing machines to facilitate medication dispensing in accordance with BH policy and procedure.
Accurately prepares and distributes
2) Dedication to Quality Improvement Initiatives:
Accurately refills, checks, locks and stickers code carts according to policy/procedure.
Understands the various satellites and shifts and is familiar with the various specialty areas and procedures (Chemotherapy, ORs, IDS, BOSC, NICU, etc)
Maintains a working knowledge of medication error prevention methods and handling/preparation techniques for high-risk or high-alert medications, including LASA medications
Gains an understanding of population-specific preparation procedures (geriatric, adult, pediatric, and neonatal dosage forms and products)
3) Customer Service & Teamwork:
Interacts effectively with other members of the department and health care team on a regular basis. Maintains attentiveness to the rights of patients. Maintains confidentiality of patient information.
Triages orders, determines priorities, processes orders and notifies the pharmacist as appropriate.
Receives and refers incoming calls for the department, handles pharmacy window.