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Sr. Executive Assistant

Salary$57k – $89k

LocationUS-SFO-Main, United States

Work modehybrid

Typefull-time

DepartmentIT Infrastructure & Operations

Company size10,000+ people

First seen2w ago

Last seen3h ago

About the company

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you’ll do We are looking for a dynamic and hardworking Sr. Executive Assistant (EA) to join our team, providing direct support to our EVP and Chief Information Officer (CIO). As EA to the CIO, you will play a pivotal role, not only in keeping the organization running smoothly and efficiently, but inspiring morale and team building. Our ideal candidate has executive presence, is highly organized, exhibits great judgment, high attention to detail, thinks strategically and is proactive upon CIO requests. This person will play an important role as the primary liaison between our board of directors and our executive team. The EA to the CIO will also be responsible for a wide range of tasks from assisting with Town Hall meetings, managing both internal and external requests of our CIO; planning, scheduling and coordinating CIO travel and meetings and supporting virtual and onsite team events. The successful candidate is personable, responsible, trustworthy and thrive in a fast-paced and exciting environment. This position requires constant communication, high levels of business maturity, confidentiality and mutual engagement. This position is an individual contributor role reporting to the Chief Information Officer. Responsibility Serve as a first point of contact for the CIO Develop and maintain systems to prioritize the CIO’s time and activities Anticipate and independently resolve internal and external scheduling conflicts Manage a complex calendar that includes scheduling meetings and travel, conferences, speeches, presentations (off-site and/or internal), and group events Make comprehensive and end to end travel arrangements and process expense reports Act as a creative problem solver, liaison, and facilitator in managing support responsibilities Act as a lead on the facilitation and coordination of communications and administrative procedures across the CIO team Draft, review, and edit correspondence, reports, and executive-level presentations with a high level of accuracy and attention to detail Collaborate with EAs to the leadership team and provide backup support as needed Help with logistics for in-person Board and Committee meetings (e.g., IT set-up, catering, track attendance, guest presenters, Board dinners) Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor’s degree 5+ years of relevant professional experience supporting a C-level executive in a fast-paced and demanding corporate environment Experience in working with highly confidential information Preferred Experience with a public technology or SaaS company Demonstrated professionalism and discretion Comfortable with ambiguity and capable of making appropriate decisions independently Can-do attitude, proactive and solution oriented, consistently looks for ways to add new value and assist the team Demonstrated ability to respond to needs quickly and efficiently and prioritize work with a strong attention to detail Self-starter who is able to work with little or no supervision, anticipates needs of leaders Ability to effectively communicate and collaborate with a diverse range of people and job functions, including at the senior executive and director level Excellent judgment in setting priorities and interacting with internal and external contacts Ability to work well under pressure and respond to tight deadlines Excellent interpersonal, verbal, and written communication skills Strong focus on customer service, team player mentality and ability to work collaboratively with others Fully proficient on modern productivity software, such as Google Docs, Sheets, Slides and Docusign provisioned AI assisted apps Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $57.30 - $88.83/hour This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected]. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It’s important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid

Requirements

Basic Bachelor’s degree 5+ years of relevant professional experience supporting a C-level executive in a fast-paced and demanding corporate environment Experience in working with highly confidential information Preferred Experience with a public technology or SaaS company Demonstrated professionalism and discretion Comfortable with ambiguity and capable of making appropriate decisions independently Can-do attitude, proactive and solution oriented, consistently looks for ways to add new value and assist the team Demonstrated ability to respond to needs quickly and efficiently and prioritize work with a strong attention to detail Self-starter who is able to work with little or no supervision, anticipates needs of leaders Ability to effectively communicate and collaborate with a diverse range of people and job functions, including at the senior executive and director level Excellent judgment in setting priorities and interacting with internal and external contacts Ability to work well under pressure and respond to tight deadlines Excellent interpersonal, verbal, and written communication skills Strong focus on customer service, team player mentality and ability to work collaboratively with others Fully proficient on modern productivity software, such as Google Docs, Sheets, Slides and Docusign provisioned AI assisted apps

About the role

We are looking for a dynamic and hardworking Sr. Executive Assistant (EA) to join our team, providing direct support to our EVP and Chief Information Officer (CIO). As EA to the CIO, you will play a pivotal role, not only in keeping the organization running smoothly and efficiently, but inspiring morale and team building. Our ideal candidate has executive presence, is highly organized, exhibits great judgment, high attention to detail, thinks strategically and is proactive upon CIO requests. This person will play an important role as the primary liaison between our board of directors and our executive team. The EA to the CIO will also be responsible for a wide range of tasks from assisting with Town Hall meetings, managing both internal and external requests of our CIO; planning, scheduling and coordinating CIO travel and meetings and supporting virtual and onsite team events. The successful candidate is personable, responsible, trustworthy and thrive in a fast-paced and exciting environment. This position requires constant communication, high levels of business maturity, confidentiality and mutual engagement. This position is an individual contributor role reporting to the Chief Information Officer. Responsibility Serve as a first point of contact for the CIO Develop and maintain systems to prioritize the CIO’s time and activities Anticipate and independently resolve internal and external scheduling conflicts Manage a complex calendar that includes scheduling meetings and travel, conferences, speeches, presentations (off-site and/or internal), and group events Make comprehensive and end to end travel arrangements and process expense reports Act as a creative problem solver, liaison, and facilitator in managing support responsibilities Act as a lead on the facilitation and coordination of communications and administrative procedures across the CIO team Draft, review, and edit correspondence, reports, and executive-level presentations with a high level of accuracy and attention to detail Collaborate with EAs to the leadership team and provide backup support as needed Help with logistics for in-person Board and Committee meetings (e.g., IT set-up, catering, track attendance, guest presenters, Board dinners)

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