Evidence Action’s Monitoring, Learning and Evaluation (MLE) function in the West and Central Africa (WCA) region delivers the Comprehensive Facility Survey (CFS) analysis annually for each country program. In 2025, responsibility for the CFS analysis transitioned from the ESA team to the WCA Data Analytics and Learning (DAL) unit. The first two rounds — Cameroon (December 2025) and Liberia (March 2026) — revealed significant gaps in the quality and completeness of the analysis outputs, which were documented through a formal Root Cause Analysis.
The RCA identified four root causes: an abrupt transition without adequate knowledge transfer, the absence of a documented analysis protocol and quality assurance process, insufficient pre-analysis pipeline review, and a supervisory review process that was not yet functioning as an effective quality gate. A structured improvement plan has been developed to address these gaps ahead of the next CFS round (Cameroon, October 2026).
This consultancy is being engaged to accelerate the improvement plan, provide technical coaching to the DAL team, and serve as a quality gate on analysis outputs during the engagement period.
The primary objective of this consultancy is to strengthen the WCA DAL team’s capacity to independently deliver high-quality CFS analysis by October 2026. The consultant will do this by providing hands-on technical coaching, co-developing structured analysis protocols and SOPs, training the team on their application, and functioning as the primary quality assurance reviewer on all analysis outputs produced during the engagement period.
A secondary objective is to contribute to the broader analytical capacity of the DAL unit by supporting the team on data analysis workflows, results generation, and evidence-based reporting practices that extend beyond the CFS package.