1. Project Coordination and Operational Support
Coordinate and manage day-to-day operational activities for the Parent & Family Engagement and McAndrews Fund for Athletics programs. Using project management and constituent engagement platforms, develop and maintain project plans, timelines, and workflows to ensure tasks, deliverables, and strategic initiatives are completed efficiently and on schedule. Provide project management and administrative support to the Director of Parent & Family Engagement, Director of the McAndrews Fund for Athletics, and Associate Vice President as needed.
2. Communications Management
Support the development and execution of communication strategies for families, alumni, donors, and friends of the college. Manage communication calendars; coordinate design, data, and production requests; and serve as a liaison with the Marketing & Communications team to establish timelines, specifications, and deliverables for print and electronic communications.
3. Event Planning and Execution
Coordinate and execute logistical aspects of engagement and fundraising events, including registration management, attendee tracking and reporting, name-tag production, vendor and catering coordination, event setup and breakdown, and on-site support. Collaborate with internal and external partners to ensure successful delivery of events such as New Student Receptions, Homecoming & Family Weekend, Hall of Fame, Red & White Day, Commencement, Alumni Weekend McAndrews Fund Golf Tournament, and other departmental programs. Occasional evening and weekend work is required.
4. Volunteer Management & Constituent Relations
Provide support for parent and athletic related volunteer groups. This can include, but is not limited to, maintaining volunteer rosters, meeting coordination (virtually and in person), and on-boarding needs. Provide exceptional customer service and support to alumni, families, donors, and campus partners through phone, email, social media, and in-person interactions. Monitor and respond appropriately to departmental communication channels, including shared email accounts and family-focused social media platforms, ensuring timely, professional, and accurate communication.
5. Administrative and Meeting Support
Provide administrative support for departmental operations, including scheduling meetings, coordinating travel arrangements, preparing agendas and materials, recording meeting minutes, maintaining documentation, and supporting other office initiatives as assigned.
6. Budget and Financial Coordination
Support the budget management of the Parent & Family Engagement and McAndrews Fund teams by assisting with purchasing activities, processing and monitoring internal and external contracts, coordinating billing and payment requests, tracking expenses, and reviewing budget reports to ensure accurate financial record keeping and compliance with college policies and procedures.
Other Duties and Responsibilities
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Attend on and off campus events on behalf of the Division of College Advancement as appropriate.
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Establish proficiency in all technology platforms and software required to support the needs of the Parent & Family Engagement and McAndrews Fund teams.
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Develop relationships on behalf of College Advancement with campus partners.
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Other duties as determined or assigned.