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BL
Blackrock

APAC Alternatives Client Platform, Client Service, Vice President

Location2 Locations
Work modehybrid
Typefull-time
DepartmentAlternatives Client Platform
Company size10,000+ people
First seen2w ago
Last seen4d ago
About this role
About the company
About the Team​
The Alternatives Client Platform (ACP) is BlackRock’s global engine for client experience across our $350B+ Private Markets business, spanning Hedge Funds, Real Estate, Private Equity, Multi-Alternatives, and Infrastructure. Operating across six offices—Atlanta, New York, Seattle, Edinburgh, Hong Kong, and Mumbai—ACP delivers a unified, scalable service model that powers investor reporting, investor inquiries, and fundraising support for one of the firm’s fastest-growing platforms.
ACP partners closely with investment teams, product specialists, and operations partners around the world to transform complex investment and fund data into high-quality client deliverables. Through a combination of deep product expertise, global coordination, and a strong focus on innovation—including the use of data and AI to scale our capabilities—ACP is shaping the future of how alternatives content is produced and delivered to clients.
Position overview:
We are seeking a Vice President to join the Alternatives Client Platform, supporting Global Infrastructure Partners (GIP)—BlackRock’s infrastructure investment platform and one of the world’s leading independent infrastructure investors. Reporting locally to the Head of ACP Asia-Pacific, this role will focus on supporting GIP’s growing client base across Japan and the broader APAC region, partnering with investment, product, and client teams to deliver high-quality content production, investor reporting, and fundraising support tailored to local client needs.
This is an opportunity to operate at the intersection of investments, client experience, and technology—helping scale a recently integrated, high-growth business in one of GIP’s most strategically important regions, while building deep expertise in infrastructure as an asset class.
Key Responsibilities:
Client Servicing
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Serve as the trusted point of contact connecting BlackRock teams around the globe—including Product Strategy, Capital Formation, and Private Markets Operations—to support clients throughout their Alternatives journey, from pre-win activities (such as due diligence and RFPs) through ongoing servicing.
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Partner with Client Experience Management (“CEM”) and Client Business teams to deliver exceptional and consistent service for clients investing in Alternatives funds, driving transparency and execution in all client interactions.
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Collaborate with internal teams to resolve operational issues and continuously enhance the client experience.
Content Production & Client Presentation
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Operate as a subject matter expert on client reporting for Alternatives portfolios, including production of quarterly reporting deliverables, portfolio updates, and bespoke client-requested reports, with translation of materials from English to Japanese as required.
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Prepare and deliver client-facing presentations as needed, including portfolio updates and performance reviews, presenting directly to clients in Japanese alongside Product Strategy and Client Business partners.
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Evaluate and address reporting requirements across APAC jurisdictions, including the development of regulatory reporting frameworks to meet local compliance needs.
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Leverage APAC-specific knowledge to partner with global support teams on the implementation of new strategies and pipeline products, ensuring seamless delivery to clients.
Scale, Innovation & Process Excellence
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Implement best practices and process enhancements to streamline bespoke client requests and improve delivery efficiency.
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Partner with technology and data teams to embed AI and automation into the operating model—improving data collection, reporting output, and client experience at scale.
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Contribute to global initiatives that standardize delivery while accommodating regional, language, and regulatory nuances
Qualifications:
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Five or more (5+) years of direct experience in private markets within an asset management or institutional allocator organization, and seven or more (7+) years of overall financial services experience.
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Infrastructure debt or equity experience preferred.
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Detailed knowledge of closed-end, LP drawdown fund structures and how those fund structures operate.
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Familiarity with common private fund legal documents, including PPMs, LPAs, subscription documents, and side letter agreements.
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Proven understanding of key performance and risk metrics used to measure private fund performance.
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Working knowledge of the APAC private markets regulatory landscape, including jurisdiction-specific reporting and disclosure requirements.
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Proven track record of collaborating across internal stakeholders—regionally and globally—including investment, product, and client-facing teams.
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Strong written, verbal, and interpersonal communication skills, with the ability to articulate sophisticated concepts, ideas, and processes clearly to both internal and external audiences.
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Experience with data coordination, analysis, and aggregation to support client deliverables and bespoke inquiries, with meticulous attention to detail.
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Ability to manage multiple priorities, deadlines, and stakeholders in parallel, consistently delivering high-quality insights and outputs in a fast-paced environment.
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High proficiency in Excel, including complex formulas and data manipulation to support client inquiries and reporting deliverables.
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Strong proficiency in Word and PowerPoint, with the ability to create clear, client-ready visuals and presentations.
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Analytical mindset with the ability to synthesize information, identify key issues, and summarize insights for senior stakeholders.
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Fluency in written and spoken English and Japanese required.
Our benefits
To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.
Our hybrid work model
BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.
Guidance on AI use for candidates
At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self.
About BlackRock
At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.
This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.
To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok.
Legal
BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
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