KEY RESPONSIBILITIES• Set tables and maintain assigned workstations in a clean, organized, and orderly manner.
• Take food and beverage orders and provide prompt, courteous service to residents and guests.
• Deliver food and beverages accurately and efficiently.
• Clear dishes during and after meal service and reset tables for the next seating.
• Answer resident and guest questions regarding menu items and dining options.
• Assist with plating and portioning of appetizers, salads, soups, beverages, and desserts as needed.
• Maintain a high level of customer service and hospitality for residents and their guests.
• Welcome and acknowledge all residents and guests in a professional and friendly manner.
• Anticipate resident and guest needs and respond promptly to requests.
• Report concerns, service issues, or resident complaints to the Dining Room Manager.
• Maintain safe and sanitary conditions in all work areas in accordance with food safety regulations and department standards.
• Maintain personal hygiene standards and comply with department dress code requirements.
• Complete assigned cleaning and side-work duties.
• Perform opening and closing duties, including vacuuming, refilling table condiments, and ensuring tables and chairs are properly arranged.
• Assist food runners and kitchen staff with food delivery as needed.
• Maintain knowledge of table assignments, station numbers, room capacity, hours of operation, and proper table setups.
• Assist with banquet, catering, and special event service as assigned.
• Attend in-service training and education sessions as required.
• Participate in resident association and food committee meetings when requested.
• Support the Dining Room Manager and other food service areas as needed.
• Consistently maintain a clean, organized, and professional dining environment.
• Perform other duties as assigned.