The Global Service Delivery (GSD) team is responsible for Agoda’s office infrastructure and staff connectivity, providing the hardware, software, and system access that enable employees to work efficiently across our global offices. Operating across multiple countries, the team delivers reliable support to Agoda employees whether they are in the office, working remotely, or traveling.
Within GSD, the People Technology (HR Tech) team manages the systems that power Agoda’s people operations. Our platforms, including Workday, support key HR processes such as employee lifecycle management, performance reviews, and organizational data, helping the company scale efficiently while improving employee experience.
Agoda is looking for a People Technology Manager (Implementation Team) to lead our Workday Functional Team and play a pivotal role in transforming how technology supports our global People operations.
Working across platforms such as Workday, Zendesk, and Greenhouse, you will lead the implementation of new Workday modules, revamp existing capabilities, and drive continuous improvements across Agoda’s HR technology ecosystem.
You will be a key driver of Agoda’s HR Tech Transformation journey, helping implement solutions such as Workday Journeys and contributing to the organization’s Workday AI agent roadmap. You will also evaluate current module design, identify enhancement opportunities, and present strategic recommendations to senior leaders within the People team.
In addition, this role offers the opportunity to work closely with Agoda’s Technology teams to explore and build hybrid solutions for emerging HR Tech use cases.