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Puzzle Consulting Services

SAP IS-U Billing Functional Consultant II - Remote Latam

LocationBrazil
Work moderemote
Typefull-time
DepartmentEngineering
Company size1+ people
First seen1w ago
Last seen1d ago
About the role
Location: Remote | LATAM
Employment Type: Full-Time
About the Role
We are looking for an experienced SAP IS-U Billing Functional Consultant II to support, configure, and optimize SAP IS-U Billing solutions for utility clients. In this role, you’ll partner with business stakeholders and technical teams to analyze requirements, troubleshoot production issues, implement enhancements, and support end-to-end meter-to-cash processes.
This position combines project-based enhancement work with ongoing application support, helping ensure reliable, efficient, and scalable billing operations for enterprise utility environments.
What You’ll Do
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Collaborate with business stakeholders to gather, document, and analyze business requirements for SAP IS-U Billing enhancements and projects.
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Configure, maintain, and support SAP IS-U Billing to meet evolving business needs.
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Configure and support key billing functions, including:
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Rates and operand configuration
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Billing schemas
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Bill corrections
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Budget billing
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Invoicing
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Bill print forms
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Participate throughout the full enhancement lifecycle, including requirements gathering, documentation, testing, training, deployment, and post-production support.
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Analyze, troubleshoot, and resolve production issues affecting billing operations.
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Develop functional specifications and collaborate with technical teams to deliver effective solutions.
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Maintain functional documentation, process flows, and user guides.
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Support data integrity, reporting, and compliance initiatives.
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Perform root cause analysis for billing issues and recommend long-term improvements.
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Execute and support testing activities for releases, upgrades, and production deployments.
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Collaborate with cross-functional teams supporting SAP FI-CA, Device Management, and Customer Service.
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Support service requests, defect resolution, and minor system enhancements.
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Ensure compliance with service-level agreements (SLAs) and operational support procedures.
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Participate in an on-call support rotation as needed.
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Stay current with SAP Utilities best practices, product updates, and emerging technologies.
What We’re Looking For
Required Qualifications
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3–5 years of functional experience with SAP IS-U Billing.
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Hands-on experience configuring SAP IS-U Billing.
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Strong knowledge of:
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Rate configuration
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Bill print
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Billing exception analysis
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Understanding of utility meter-to-cash business processes.
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Experience supporting production environments and resolving billing-related issues.
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Strong business requirements gathering and functional documentation skills.
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Ability to evaluate impacts across Billing, FI-CA, Customer Service, and related SAP IS-U modules.
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Excellent communication skills with both technical and business stakeholders.
Preferred Qualifications
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Experience with SAP FI-CA.
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Exposure to SAP Device Management.
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SAP S/4HANA Utilities experience.
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Experience working within an Application Management Services (AMS) or Managed Services environment.
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Experience using Jira.
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Previous experience within the utilities industry.
Who You Are
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Analytical – You enjoy solving complex business and system challenges.
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Business-Oriented – You understand how technology enables operational success.
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Collaborative – You communicate effectively and build strong partnerships across technical and business teams.
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Detail-Oriented – You produce accurate configurations, documentation, and testing results.
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Proactive – You identify opportunities for improvement and take ownership of solutions.
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Adaptable – You thrive in dynamic environments and embrace continuous learning.
Join Us and Enjoy These Perks!
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Competitive Salary: Earn a USD salary that matches your skills and experience.
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Paid Time Off: We value work-life balance, offering PTO so you can recharge.
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Health Insurance Subsidy: Your health matters, and we help with a subsidy to cover your care.
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Salary Reviews every year!
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Paid Training and Certifications
Ready to put your puzzle-solving skills to the test? Join our team today!
Want to learn more about us?
LinkedIn: Puzzle
Instagram: @puzzle.tech_
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