We’re seeking an outstanding Solutions Architect (Pre-Sales) based in the Central or Eastern United States to join our North America Enterprise team. Reporting to Solutions Architecture leadership, this key role will champion Workato’s enterprise platform, guiding Fortune 500 customers through complex evaluation cycles toward their business transformation goals.
As a Senior Solutions Architect, you’ll actively lead the solutioning and technical evaluation stages of the enterprise sales process, working closely within account teams. You will be instrumental in helping customers understand how Workato’s platform, including its AI-powered orchestration, agentic automation, and Enterprise MCP capabilities, can transform their operations. Success in this role requires a strong ability to translate complex technical concepts into business value for both technical and executive audiences.
Additionally, you’ll help shape our product’s future by channeling market insights back to the Product Management team. The ideal candidate is a high-achiever who builds and sustains strong relationships throughout the sales cycle, and who is passionate about understanding customer needs and showcasing how Workato’s platform can drive enterprise-wide automation, integration, and AI-powered orchestration outcomes.
In this role, you will also be responsible to:
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Serve as the customer’s most trusted technical advisor by mapping Workato’s value propositions and platform capabilities, including AI orchestration, agentic automation, and Enterprise MCP, to their enterprise business objectives across IT, HR, Finance, RevOps, and other functional areas.
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Own and lead the technical discovery, solution design, and validation phases of the enterprise sales cycle using a consultative approach.
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Partner with Account Executives, Customer Success, Professional Services, and other cross-functional teams to evangelize the Workato platform and drive the technical sales stages to completion.
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Articulate and educate prospects on business, technical, and architectural concepts, including agentic AI use cases, MCP-based connectivity, and AI operationalization, to a variety of audiences including CIOs, Enterprise Architects, IT leaders, line-of-business stakeholders, and developers.
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Sell the value of the Workato platform using multiple formats and channels, including in-person and remote product demonstrations tailored to enterprise use cases.
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Create and deliver custom product demonstrations that showcase end-to-end enterprise automation scenarios spanning multiple applications, data sources, and business processes, with emphasis on AI-powered and agentic workflows where relevant.
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Perform business and technical discovery with enterprise prospects, and architect proposed solutions using the Workato platform, including integration patterns, automation workflows, and AI-powered orchestration.
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Successfully manage and execute technical workshops and in-depth proof of concepts (POCs), on-site or remotely.
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Work with new customers to achieve First Value on the platform and ensure a smooth handoff to post-sales teams.
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Respond to functional and technical elements of RFIs/RFPs.
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Help collect field feedback, synthesize and analyze trends, and channel insights to Product Management and Engineering for product roadmap enhancements.
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Represent the Workato platform at field events such as conferences, seminars, user groups, and partner events.
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Support Marketing and Event functions by evangelizing the Workato solution, including writing blogs, participating in demo-driven webinars, and speaking at industry events.