Shape how the world governs information in the AI era
RecordPoint sells governance for the AI era — and we run the company the way we tell the market to run. AI is core infrastructure here, used under human supervision, as a daily operating reality rather than a slide in a deck.
As Principal Business Consultant you are the most senior individual contributor in our delivery model: the person customers trust with their hardest problems, and the person our consultants learn from. You sit where records management expertise, enterprise SaaS delivery, and applied AI meet — and you set the standard for all three.
This is a build-and-lead role in a business moving fast. You won’t inherit a finished playbook. You’ll own it, improve it, and teach it.
Why this is the opportunity
Expertise that compounds. You’ll work across financial services, government, and critical-infrastructure customers in Australia, New Zealand, and North America — among the most complex, regulated information estates in the market. Every engagement extends your practice rather than repeating it.
AI-native from day one. You’ll use AI daily to accelerate discovery, charter design, and governance documentation — and help define how a professional-services function actually operates when AI is part of the team, not a bolt-on. Few roles let you build that muscle on real, regulated work.
Influence beyond your own accounts. As a Practice Owner, the frameworks, patterns, and standards you define shape how the entire global Onboarding & Delivery function delivers — not just your engagements.
A real seat at the table. You’ll shape pre-sale feasibility, solution patterns, and quality-gate criteria alongside Sales, Product, and the RM Practice.
Working AI-native at RecordPoint
The business is undergoing a rapid shift to AI-supported practice, organised around a single goal in People terms: attract and grow an AI-native workforce. This role is expected to help set that pace, not watch it happen. In practice:
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Use AI to accelerate discovery, workshop preparation, and governance documentation so customers reach first value faster.
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Draft charters, solution designs, and customer materials with AI, keeping a human quality gate on anything customer-facing.
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Apply AI to analyse customer data estates and surface governance insights, under human validation.
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Model responsible, supervised AI use to customers navigating their own AI governance journey, and design AI-aware onboarding approaches for customers with AI in scope.