The Quality Eng. will be responsible for managing customer complaints, improving product quality, and production processes. The role will interface directly with production engineering and customer service to implement solutions on the production line.
Responsibilities:
• Analysis of customer complaint and implantation of the outputs.
• Analysis of customer satisfaction surveys
• Identifying root causes of complaints and implement appropriate corrective/preventive actions.
• Ensuring and improving the quality of production processes in collaboration with production engineering.
• Writing quality specification procedures for products.
• Conducting internal quality audits on production lines.