Strategic People Partnership – Serve as a trusted advisor to business leaders and management teams, aligning people strategies with strategic pillars to drive business results. Provide guidance on workforce planning, organizational design, and talent management.
People Operations & Process Excellence – Facilitating key aspects of the employee lifecycle within the Technology organization, including onboarding, promotions, transfers, and offboarding, ensuring accuracy in Workday and related HR systems. Apply People policies with sound judgement while maintaining high standards of integrity and ethical practice. Partner with People Operations, Total Rewards, and other COEs to ensure effective and consistent execution. Use HR data and trends to monitor organizational health.
Employee Relations & Coaching – Partner with leaders to proactively address and resolve employee relations matters with empathy and professionalism. Provide coaching and counsel to leaders on performance management, feedback, and development conversations to strengthen trust, engagement, and open communication across teams.
Performance Management – Guide leaders through performance management processes, including goal setting, feedback, continuous improvement, and career development.
Change Management – Support leaders and employees through organizational change by providing structure, clarity, and guidance to promote effective transitions and sustained engagement.
•
Partner with leaders on employment relations, performance management, and related employment matters, providing guidance while ensuring appropriate ownership and escalation.
•
Analyze workforce data and key metrics to deliver insights on trends, turnover, and organizational health.
•
Enable leaders and employees with clear, practical guidance on people policies, programs, and practices.
•
Stay closely connected to day-to-day people activity, providing hands-on support to leaders, monitoring progress across multiple priorities, and proactively following up to ensure momentum, clarity, and resolution.
•
Partner with People Centers of Excellence to implement and execute people strategies across assigned business areas.