• Lead project teams to deliver high-quality services within agreed timeframes, budgets, and quality expectations while proactively managing risks.
• Serve as the primary delivery contact for clients, coordinating execution across functional teams and ensuring alignment to scope, timelines, budget, risks, and agreed outcomes.
• Support project initiation and planning by drafting and maintaining project charters, proposals, and quotations that clearly define objectives, scope, budget, assumptions, constraints, and success criteria.
• Partner with stakeholders to translate business objectives into clear delivery outcomes, success measures, and reporting expectations.
• Manage milestones, timelines, dependencies, risks, and resource needs by maintaining integrated delivery plans across projects or workstreams.
• Provide clear delivery reporting to stakeholders, including progress, risks, issues, decisions, budget status, and required actions.
• Apply Agile and Scrum practices, where appropriate, to support predictable delivery, effective team coordination, transparent prioritization, and continuous improvement.
• Coordinate across engineering, product, design, QA, and client stakeholders to support delivery execution, resolve dependencies, and ensure commitments are met.
• Establish and maintain delivery governance, including meeting cadence, decision tracking, status reporting, escalation paths, and accountability for follow-through.
• Manage scope, change requests, delivery constraints, and stakeholder expectations to support predictable and high-quality client outcomes.
• Maintain program-level visibility across active work, including delivery status, key risks, unresolved issues, dependencies, decisions, and escalation items.
• Facilitate stakeholder decision-making by surfacing trade-offs, clarifying options, documenting decisions, and ensuring follow-through on agreed actions.