As the Principal Product Manager, Network Economics at BetterHelp, you’ll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team’s well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you’ll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way.
BetterHelp is looking for a principal-level individual contributor to own therapist compensation and incentives: the economic mechanisms that determine whether a client who needs care can find the right therapist, in their state, under their plan, as soon as possible. We match hundreds of thousands of clients to licensed therapists across every state and a growing set of insurance plans. How quickly that match happens comes down to the strength, size, and variety of our therapist population, and how quickly we can shift it toward the plans and states where clients are waiting.
This individual will own the mechanisms that drive that supply pool, compensation rates, structure, and incentives, as a product and be accountable for the business outcome, not just the shipped feature. That means close collaboration with cross functional stakeholders, deriving defensible answers to how much therapist capacity we actually need and where, and experiments that tell us how the network responds when we change what it earns.
It’s an exciting opportunity for someone who is deeply analytical and does their best work in ambiguity: able to take a problem where the data is incomplete and the stakeholders don’t yet agree, and still reach an effective outcome with the organization behind it. The problems here sit where product, economics, and clinical operations meet, all while making a difference in the lives of people seeking mental health care.