A SNAPSHOT OF YOUR RESPONSIBILITIES
· Collaborate with Marketing and Programming teams to execute business objectives for the FOX One streaming service. This includes ensuring content is properly featured and implemented across our direct-to-consumer platform.
· Own the end-to-end operation of content services, applications, and events, including event monitoring, incident management, and support of cloud services.
· Create and maintain response playbooks using tools such as JIRA, PagerDuty, ServiceNow, DataMiner, Datadog, and various in-house tools within the Fox Digital Video ecosystem.
· Support the development and reporting of key operational metrics to identify and drive continuous improvements.
· Assist the SRO team in creating and maintaining documentation, including operational runbooks.
· Possess a general knowledge of digital streaming platforms and the OTT landscape, and how digital operations teams manage these environments.
· Demonstrate strong responsibility, organizational skills, and critical thinking—key pillars of our team culture.
· Be available to work various shifts, including nights, weekends, and holidays, as business needs require.