Knowledge, Skills & Abilities
• In-depth understanding of local health codes, and food handling best practices
• Knowledge of menu design, portion control, and pricing strategies to maximize profitability
• Familiarity with wine, spirits, and beverage pairings, including inventory management and mixology
• Expertise in front-of-house and back-of-house operations, including scheduling, staffing, and workflow optimization
• Proficient in budget management, forecasting, profit/loss analysis, and controlling food and labor costs
• Strong ability to motivate and lead teams, fostering collaboration and accountability.
• Adept at addressing and resolving customer and employee concerns swiftly and professionally
• Skilled in creating exceptional guest experiences through personalized service and attention to detail
• Experienced in using POS systems, inventory management software, and scheduling tools
• Effective at prioritizing tasks, delegating responsibilities, and maintaining efficiency during high-volume periods
• Capable of overseeing multiple functions simultaneously in a fast-paced environment
• Strong ability to identify operational issues and implement effective solutions quickly
• Ability to align food and beverage operations with broader organizational goals and customer expectations
• Able to adjust to changing business needs, such as menu trends, staff shortages, or fluctuating customer demands
• Ensures accuracy in food preparation, presentation, and service while maintaining compliance with standards