Direct and manage field operations to include scheduling annual inspections, reviewing and assigning complaint investigations, meeting with inspectors, and reviewing complaint findings in order to determine jurisdiction, violations, and appropriate courses of action. Oversee and enforce the Work Permit program to ensure minors meet legal age requirements for employment in non-hazardous occupations. Provide technical assistance with the student-learner and cooperative education program in order to ensure proper placement of youth in various on-the-job training programs. Respond to requests for information in order to explain provisions and implications of state labor law. Develop investigation methods and procedures, and establish qualitative and quantitative standards for inspectors to achieve departmental strategic plan goals. Review and evaluate unit/field operations and activities to develop improvements and make recommendations for change. Review, consult with the Attorney General’s Office, and recommend investigation cases for litigation to ensure accuracy of findings and compliance with laws. Develop, implement, and oversee assigned labor-related programs in order to ensure program goals and objectives are met. Develop and administer program budgets. Hire, train, and evaluate performance of field operations personnel. Provide outreach and education on the Division’s purpose, responsibilities, and enforcement authority; and enhance public relations. Coordinate and participate in panel and group discussions, workshops, seminars, or meetings on law to develop consultation and training programs. Research and draft legislation to assist the Division Director in developing proposed changes. Compile and analyze statistical data to provide information and evaluate the effectiveness of enforcement activities. Implement and comply with human resource laws, policies, procedures and practices such as: AA/EEO, recruitment, employment, position classification, performance appraisals, training, discipline, contract administration, human resource components of security protocols of agency information security and confidentiality policies, and employee safety.