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Sr. GTM Project Analyst

LocationBR-Sao Paulo-TowerBridge, Brazil

Work modehybrid

Typefull-time

DepartmentBusiness/Sales Operations & Strategy

Company size10,000+ people

First seen1mo ago

Last seen2d ago

About the company

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you’ll do As a Project Manager, GTM Planning, you will be a core member of the GTM Operations team, supporting the GTM Planning Director in running the global GTM planning engine. You will focus on proactive operational optimization: architecting workback plans, orchestrating cross-functional teams, and ensuring planning deliverables are completed with high velocity and precision. You bring an AI-first mindset and are an expert in leveraging agentic workflows and AI-powered work management systems to scale transparency, data quality, and strategic impact. This position is an individual contributor role reporting to the GTM Program Director. Responsibility Support the GTM Planning Director in operationalising the global GTM planning, including building and maintaining timelines, milestones and status trackers for key planning Projects Drive Planning execution by taking primary ownership of execution-team discussions (status forums, preparing agendas and pre-reads, capturing decisions and action items, and following up with owners until closure) Coordinate cross-functional stakeholders (Sales, Customer Success, Partners, Marketing, Product, Finance, HR) to ensure they are clear on deliverables, due dates and dependencies Improve GTM operational velocity by designing and implementing agentic workflows and proactive AI-driven process modeling to automate routine reporting and autonomously resolve planning bottlenecks Optimize technical tools and potential AI solutions to improve overall team productivity and solve complex problems Organise forums, prepare agendas and pre-reads, capture decisions and action items, and follow up with owners until closure Maintain Project documentation and the SSOT (single source of truth) for your workstreams, including decision logs, status dashboards, RAID (risks, assumptions, issues, dependencies) and meeting notes Build and maintain basic planning artifacts (slides, spreadsheets, dashboards) that translate complex information into simple, consumable views for GTM and Finance leaders Track adherence to decision-lock dates, highlight slippage, and escalate risks or dependency issues to the GTM Planning Director for resolution Contribute to continuous improvement of planning templates, checklists and ways of working based on retrospectives and feedback Apply deepening functional AI expertise to deliver both routine and non-routine work with increasing autonomy Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position’s job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor’s degree or equivalent work experience 5+ years of experience in Project coordination, project management, Sales Operations, Revenue Operations, Business Operations or similar roles Experience supporting GTM or planning processes (for example, territory carving, quota or capacity updates, or cross-functional Project rollouts) Experience working with GTM systems and tools such as Salesforce, spreadsheets (Excel or Google Sheets), and work management tools Experience using AI-powered tools or workflows (for example, AI copilots in spreadsheets or work management tools) in a professional setting Experience coordinating global and cross-functional stakeholders, including scheduling, agenda preparation, note-taking and follow-up on action items Experience building clear, concise slides and summaries for business stakeholders Experience using AI for routine tasks, independently evaluating, optimising, and leveraging AI solutions to tackle more complex challenges and uplift your team’s workflows Preferred Experience in B2B SaaS GTM planning or Revenue Operations, including exposure to segmentation, coverage, territory and quota or capacity planning Experience with AI and analytics tools such as BI dashboards, advanced spreadsheet modeling, or AI copilots, especially for status reporting and summarization Experience with project collaboration tools to track complex, cross-functional Projects Experience working in a global or matrixed environment, coordinating teams across regions and time zones Strong attention to detail, organisational skills and comfort working with multiple simultaneous projects and deadlines Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [email protected]. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [email protected] for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid

Requirements

Basic Bachelor’s degree or equivalent work experience 5+ years of experience in Project coordination, project management, Sales Operations, Revenue Operations, Business Operations or similar roles Experience supporting GTM or planning processes (for example, territory carving, quota or capacity updates, or cross-functional Project rollouts) Experience working with GTM systems and tools such as Salesforce, spreadsheets (Excel or Google Sheets), and work management tools Experience using AI-powered tools or workflows (for example, AI copilots in spreadsheets or work management tools) in a professional setting Experience coordinating global and cross-functional stakeholders, including scheduling, agenda preparation, note-taking and follow-up on action items Experience building clear, concise slides and summaries for business stakeholders Experience using AI for routine tasks, independently evaluating, optimising, and leveraging AI solutions to tackle more complex challenges and uplift your team’s workflows Preferred Experience in B2B SaaS GTM planning or Revenue Operations, including exposure to segmentation, coverage, territory and quota or capacity planning Experience with AI and analytics tools such as BI dashboards, advanced spreadsheet modeling, or AI copilots, especially for status reporting and summarization Experience with project collaboration tools to track complex, cross-functional Projects Experience working in a global or matrixed environment, coordinating teams across regions and time zones Strong attention to detail, organisational skills and comfort working with multiple simultaneous projects and deadlines

About the role

As a Project Manager, GTM Planning, you will be a core member of the GTM Operations team, supporting the GTM Planning Director in running the global GTM planning engine. You will focus on proactive operational optimization: architecting workback plans, orchestrating cross-functional teams, and ensuring planning deliverables are completed with high velocity and precision. You bring an AI-first mindset and are an expert in leveraging agentic workflows and AI-powered work management systems to scale transparency, data quality, and strategic impact. This position is an individual contributor role reporting to the GTM Program Director. Responsibility Support the GTM Planning Director in operationalising the global GTM planning, including building and maintaining timelines, milestones and status trackers for key planning Projects Drive Planning execution by taking primary ownership of execution-team discussions (status forums, preparing agendas and pre-reads, capturing decisions and action items, and following up with owners until closure) Coordinate cross-functional stakeholders (Sales, Customer Success, Partners, Marketing, Product, Finance, HR) to ensure they are clear on deliverables, due dates and dependencies Improve GTM operational velocity by designing and implementing agentic workflows and proactive AI-driven process modeling to automate routine reporting and autonomously resolve planning bottlenecks Optimize technical tools and potential AI solutions to improve overall team productivity and solve complex problems Organise forums, prepare agendas and pre-reads, capture decisions and action items, and follow up with owners until closure Maintain Project documentation and the SSOT (single source of truth) for your workstreams, including decision logs, status dashboards, RAID (risks, assumptions, issues, dependencies) and meeting notes Build and maintain basic planning artifacts (slides, spreadsheets, dashboards) that translate complex information into simple, consumable views for GTM and Finance leaders Track adherence to decision-lock dates, highlight slippage, and escalate risks or dependency issues to the GTM Planning Director for resolution Contribute to continuous improvement of planning templates, checklists and ways of working based on retrospectives and feedback Apply deepening functional AI expertise to deliver both routine and non-routine work with increasing autonomy

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