Manage and organize emails, messages, and Microsoft Teams chats, creating prioritized task lists for the executive
Gather context and information before escalating matters to Linda, filtering urgency and importance appropriately
Follow up with staff and clients on behalf of the executive to reduce interruptions and maintain workflow efficiency
Attend important client meetings, take notes/transcripts, capture action items, and relay relevant updates to programmers and staff
Summarize only critical information and updates that Linda actually needs to know
Track client requests, project progress, equipment/orders, pending fixes, and follow-ups
Monitor Jira ticket updates and coordinate with staff through Microsoft Teams to provide internal client updates
Escalate concerns and issues only when necessary
Provide executive assistance support, including reminders, calendar awareness, prioritization, and helping determine which meetings require executive attention
Help protect the executive’s time through critical thinking, organization, and proactive decision-making