Own Large-Scale Client Delivery Lead end-to-end delivery of complex Defined Benefit, Defined Contribution, and Health & Welfare programs. That means juggling multiple workstreams, coordinating across Product, Development, Configuration, Data, QA, and Operations. You’ll manage dependencies, mitigate risks, forecast financial performance, and keep everyone aligned to what actually matters: delivering on commitments.
Be the Strategic Client Partner You’ll be the senior delivery voice for our most important clients. Build trusted relationships with executive stakeholders. Lead steering committees. Have the conversations that shape strategy, not just status. Proactively identify where we can modernize, improve, and create value—thinking like a consultant, not just a delivery manager.
Drive Governance & Decision-Making Establish governance frameworks that don’t slow things down—they accelerate them. Set up escalation paths that work. Deliver clear, data-driven executive reporting that helps clients and internal leaders make confident decisions. Make sure program health, risks, and financial impacts are visible and actionable.
Lead Cross-Functional Teams Influence without direct authority in matrixed environments. Foster collaboration across diverse teams. Create accountability. Push the organization toward innovative, modern delivery practices—whether that’s leveraging automation, new tools, or AI-enabled productivity solutions.
Contribute to Continuous Improvement Help the PMO evolve. Share lessons learned. Develop best practices and templates that make future programs stronger. Champion modern delivery methodologies and tools that improve how we work.