The Payments platform is the commerce engine behind Roku’s transformation from a device company into a streaming platform with more than 100 million households across 15+ countries and $4B+ in annual Platform revenue. Every subscription started with a click of the remote, every movie rented, every Roku-branded device sold, and every shoppable ad tapped mid-show runs through systems this team builds and owns — powering the in-streaming, on-TV purchase experience that’s been a primary driver of Roku’s exponential subscription growth. The Payments platform supports teams across the company spanning every consumer surface — TV, web, mobile, and advertising — each with its own commerce playbook: Subscription Video on Demand/Transactional Video on Demand (SVOD/TVOD), direct sales of Roku-branded devices, and on-device shoppable ads.
The Senior Payments Strategy Manager owns the product strategy and roadmap for Roku’s Payments Platform end to end — across both the money coming in and the money going out. This is the person who decides which processors, payment methods, wallets, and markets Roku invests in next, builds the business case for each, and then drives the roadmap that delivers them. The role owns the optimization agenda behind Roku’s hardest payment numbers — authorization rates, first-payment success, renewal recovery, and payment reliability — working across authorization strategy, intelligent routing, retries and dunning, tokenization, account updater programs, and partner orchestration. It also owns Roku’s payment provider and partner relationships day to day, from integrations and migrations through performance management, ensuring each partner’s capabilities are productized in a repeatable way rather than rebuilt bespoke every time. Expanding the platform into new payment methods, markets, and regulatory environments runs through this role, in partnership with Consumer Payments PM on consumer demand and prioritization. Success requires deep partnership across Product, Engineering, Analytics, Data Science, Finance, Legal, and Compliance — and the judgment to tell senior leadership which tradeoffs are worth making and which aren’t. This is a senior individual-contributor role for someone who wants to set the direction of a payments platform at this scale, not just operate one.