We work closely with every customer, usually directly with their CEO, founder or whoever owns growth inside the company. Their growth strategy should feel built around their business, not copied from a generic playbook. You will be the person who understands what they want to achieve, what Revnu is doing for them and whether it is working.
A lot of the early role will look like account-executive work. You will run regular calls, keep customers happy and informed, turn what they need into work that gets implemented, and make sure their campaigns, automations and integrations are set up and running properly. If something is blocked, broken or missing, you will own getting it sorted.
The job is not only to keep doing what already works. You will help each customer get more from successful channels while continuing to try new ideas, experiments and ways to grow. When something is not working, you will help change direction. When a customer needs something Revnu cannot do yet, you will work with the founders and product team to figure out how we should support it.
At first you will work directly with the founders and own a handful of customers. Once you have that under control, you will take on more of whatever the company needs: building tools, sorting out reporting, choosing software and fixing messy processes. Over time, you could run customer operations, company operations or whatever you turn out to be unusually good at.