The NETZSCH Group is a German company founded 150 years ago, with 50 years of operations in Brazil. The company operates through three main units: Analysis and Testing, Grinding and Dispersion and Pumps and Systems. Additionally, Techco.lab serves as a fourth business unit, providing its services to other NETZSCH branches, on tech areas.
With innovative solutions, NETZSCH empowers its customers to create exciting products for a sustainable and innovative world!
Job Description
Your role as a IT Demand Manager is to ensure a structured, transparent, and strategically aligned process for capturing, evaluating, and managing business requirements across all Business Services areas. The IT Demand Manager ensures that high-quality, well-prepared demands flow into portfolio and project governance and supports stakeholders through professional moderation, efective communication, and methodical guidance.
Qualifications
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Receipt, classification, and initial evaluation of requirements from all Business Services areas;
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Ensuring completeness and quality of demand data;
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Close collaboration with business stakeholders, IT business partners, portfolio owners, and project managers;
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Moderation of demand workshops and review meetings;
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Preparation of decision templates for portfolio boards;
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Support in prioritization and strategic evaluation of demands;
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Maintenance of the demand database in ServiceNow SPM;
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Creation of dashboards, reports, and status overviews;
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Further development of demand management processes, templates, and KPIs;
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Training of business departments in the use of ServiceNow SPM;
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Methodological responsibility for the demand management process within Business Services;
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Authority to decide on the formal acceptance and classification of demands;
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Right to propose prioritization and rejection of requirements;
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Moderation authority in demand workshops and review meetings.
Required Skills
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Experience in demand, portfolio, or project management;
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Experience in working with international and interdisciplinary teams;
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Proven success in managing complex requirements and stakeholder communication;
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Experience with project management methodologies (PMI, PRINCE2, agile frameworks);
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Understanding of business processes and IT system landscapes;
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Ability to create reports, dashboards, and decision templates;
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Excellent English language skills;
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Strong communication, moderation and teamwork skills, combined with a high level of service orientation;
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Analytical and conceptual thinking skills with a structured and self-reliant working style;