* Lead the development, implementation, and maintenance of the Quality Management System (QMS) in accordance with ISO 9001, IATF 16949 (if applicable), and other relevant standards.
* Manage internal and external audit programs, including scheduling, execution, reporting, and follow-up on corrective actions.
* Ensure timely and effective resolution of quality issues through the CAPA (Corrective and Preventive Action) process, driving root cause analysis and verification of effectiveness.
* Develop and deliver training programs on QMS procedures, tools, and quality principles to manufacturing and support teams.
* Monitor and report on key quality performance indicators (KPIs), identifying trends and opportunities for improvement.
* Collaborate with cross-functional teams, including production, engineering, and supply chain, to integrate quality requirements throughout the product lifecycle.
* Manage and maintain quality documentation, including procedures, work instructions, and records, ensuring they are current and accessible.
* Participate in new product introduction (NPI) processes, ensuring quality gates are met and potential risks are mitigated.
* Drive continuous improvement initiatives using lean manufacturing and Six Sigma methodologies.
* Represent the company during customer and third-party quality audits.