• Support day to day operations of broadcast information technology systems, software, and equipment. Maintain, upgrade, and support broadcast Information Technology.
• Troubleshoot and repair computer server hardware, software and peripherals, including network servers, storage, network operating systems, PCs and PC applications, LAN cabling, system security and virus protection.
• Have experience with or knowledge of Windows Operating Systems, Active Directory, Group Policy, Bomgar and Service Now Ticketing in a complex LAN and WAN computing environment. Other system includes Teams, ZOOM, Delinea, Nutanix, ENPS, cloud base storage, WO Traffic, Bitcentral Oasis, Cisco network switches and network circuits.
• Support network security, access rights, naming standards, scripts, and software upgrades.
• Create and maintain wiring documentation, and system configuration documentation. Provide network connectivity drawing of the building and remote sites.
• Maintain knowledge and stay current on technological advances including computer software and hardware, media and entertainment technologies, and workstation products.
• Willing to train on IT and Broadcast system operation and maintenance to service all aspects of the operation.
• Responsible for IT security compliance including but not limited to disaster contingency, patching management for software and operating system (OS) updates, and IT equipment inventory administration.
• Work closely with the Technology and Operations, Sales, News and corporate IT support.
• Effectively communicate the status of problems, provide updates to progress on projects, and offer solutions to technical issues.
• Liaise with third party vendors (e.g., equipment vendors and software providers) during issue resolution and new platform evaluations
• Be available to work various hours and days including weekends, overnights, and holidays.