Education:
▪ Required: High School diploma or equivalent
Experience:
▪ Preferred: 1 year business office experience
Skills:
▪ Excellent communication skills: Ability to clearly explain complex medical billing concepts to patients in a friendly and understandable manner.
▪ Strong customer service ethic: commitment to providing excellent customer service to patients, even when dealing with difficult situations.
▪ Attention to detail: accuracy in date entry and handling sensitive patient information.
▪ Problem-solving Skills: Ability to identify and resolve billing issues efficiently
▪ Basic computer proficiency: familiarity with billing software and navigating electronic health records
Licensure/Certification/Registration:
▪ N/A