Front is looking for a Growth Specialist to join our world-class Go-To-Market organization. As a Growth Specialist, you will develop deep knowledge of Front’s core product capabilities and leverage that expertise to provide customer value through scaled campaigns and 1:1 consultations. You will collaborate closely with product, marketing, data, and revenue teams and play a critical role in shaping how we execute a hybrid motion in our self-serve customer segment.
In this role, you will be a key player in driving product adoption and revenue growth by engaging with our self-serve customers. Your primary focus will be to identify opportunities to enhance product usage, facilitate free trials of premium features, and ultimately guide accounts towards upgrading to higher-tier plans.
This role is ideal for someone who is passionate about understanding product intricacies, has a knack for customer engagement, a genuine interest in solving complex problems, and excels at strategic upselling. Additionally, you will be successful in this role if you have a bias for action, can operate with agility without sacrificing quality, have an insatiable appetite for learning all things product, and can manage multiple initiatives with a clear organizational sense.
We’re all about growth and career mobility at Front. Whether you want to specialize in the self-serve segment or move onto the next great role, the time you spend as a growth specialist will prepare you for any role where your knowledge of our customer base and how they use the product will set you up for success, such as Account Executive, Relationship Manager, Onboarding Manager, Solutions Engineer, or Solutions Architect.