§ Involvement in initial customer engagements to articulate Methods BDT capabilities and help shape customer technical strategy and requirements.
§ Own the technical solution required to meet a customer’s specification, liaising proactively with colleagues and external partners, as necessary, to deliver technically elegant, feasible and commercially viable solutions.
§ Construction of a cost model to support the implementation and ongoing delivery of the solution.
§ Own and manage any risks associated with solution development and implementation.
§ Undertake, where required, authorship and/or review of technical elements of proposal documentation
§ Take the technical lead in the presentation of technical and commercial solutions to a customer, in collaboration with the sales team.
§ Provide technical support in contract negotiations and development.
§ Ensure effective handover of technical solution to delivery teams, in conjunction with the Programme Managers.
§ Contribute to the development of Methods BDT technical solutions and capabilities, keeping abreast of industry developments and proposing innovation.
§ Quality Assurance of Technical Solutions proposed and /or implemented by Technical Architects or Engineers, where required.
§ Conceptualising and designing complex solutions, covering multiple sites, and including hosted Data Centre infrastructures.
§ Perform presales activity in support of the Business Development, Solution Architecture and Sales teams.
§ The role requires detailed design skills specific to the individual’s technology specialisation, complemented by an architecture-level appreciation of all relevant complementary technologies.
§ Initiate an ongoing, proactive approach, working alongside colleagues in developing and delivering service offerings based on industry best practice and new-to-market technologies.
§ Understand and develop the opportunities within their customer accounts.
§ Maintain a broad understanding across Microsoft technologies and be willing to complete training (including the passing of relevant exams and accreditations) in Microsoft technologies that are identified as pertinent to your role and to maintain and gain Methods BDT certifications and accreditations.
§ Subject Matter Expert (SME) in agreed technologies in line with Methods BDT solutions and designs.
§ Mentor and guide team to build and develop their skills to meet the requirements of Methods BDT and customers.
§ Work with Management team to build repeatable, robust, policies, processes and approaches to enable consistent and best practices solution delivery.
§ Provide support to Managed Services and Delivery Engineers as SME
§ All other duties as required.