• Offer technical analysis and oversight proficiency in the management of SAP Netweaver and SAP development teams, thereby directly shaping business solutions.
• Collaborate effectively with the Implementation Delivery Leadership Team to aid in the development and execution of services within the SAP domain.
• Develop comprehensive documentation for SAP system administration, development processes, and operational guidelines.
• Ensure compliance with established standards during the execution of procedures, quality assurance measures, templates, and documentation.
• Oversee existing operational guidelines to guarantee consistency and completeness.
• Take appropriate actions to investigate and resolve incidents and issues arising within SAP systems and services.
• Uphold the integrity, manageability, and architectural fidelity of SAP systems.
• Act as a technical lead in the design, development, testing, and implementation of technology solutions (please note that significant support may be necessary beyond regular working hours).
• Establish a performance baseline, monitor system performance, and optimize for maximum efficiency.
• Develop SAP technical components and maintain fluency in various SAP technologies.
• Engage with the Netweaver team to establish a suitable security model for any new enhancements or modifications, leveraging expertise in the current SAP security model.
• Lead the resolution of matters associated with the implementation and testing of SAP SPS upgrades and service pack enhancements.
• Participate in the Change Request process to document and validate the necessity for changes.
• Implement and evaluate backup and recovery strategies, high availability solutions, as well as configurations for network, database, and operating systems.
• Foster and maintain effective, productive relationships with clients and team members.
• Undertake additional responsibilities as required to meet the objectives of the role.