Responsibilities
• Engages with IT, business, and CXO management, develops strategies, identifies opportunities, and contributes to win strategies, leveraging expertise in the organization’s solutions and market pricing.
• Shapes client requirements to meet business goals, integrates value-added services, optimizes costs, and delivers innovative solutions to meet client needs.
• Leads and coordinates inter-tower solutions linkage and optimization, and directs governance activities and high-level reviews.
• Provides mentorship and guidance to lower-level employees, ensuring the realization of operational and strategic plans.
• Builds relationships with key IT and business executives, communicates technology value, addresses CXO issues, and leads technical contract elements during client negotiations; act as a trusted technical advisor, ensuring problem resolution and customer satisfaction.
• Drives innovation, advocates best practices and aligns solutions for higher business value; articulates client business value and collaborate with peers to define the vision and desired services.
• Participates in global account planning and effectively directs organization and partner teams.
• Evaluates and recommends third-party vendors and solutions that can complement the organization’s offerings.
• Identifies potential risks associated with the proposed solutions and works on mitigation strategies.