• Language Maestro: Fluent in Japanese, good English
• Strong attention to detail and consistent judgment
• Emotional resilience — this role involves exposure to sensitive content
• Ability to make quick, well-reasoned decisions under guidelines
• Comfortable working with digital platforms and internal tools
• Discretion and confidentiality at all times
• High school diploma or equivalent
• Clean criminal record
• B2+ English level
• Availability to relocate to Portugal