Own Product Strategy & Outcomes
• Own the end-to-end product lifecycle for strategic Parts capabilities across AI-powered workflows, OEM integrations, third-party integrations, and APC/API extensibility
• Define and evolve the product strategy and roadmap for Parts AI and integrations, aligned with company goals, dealer needs, and long-term platform strategy
Drive AI Product Innovation
• Partner with ML/AI Engineers, Data teams, and Design to identify, prioritize, and productize AI use cases that deliver tangible value across Parts workflows
• Translate AI capabilities into intuitive, workflow-embedded experiences for dealership users including Parts Managers, Parts Counterpersons, Service Advisors, and Fixed Ops leaders
Extend Value Through Integrations
• Drive strategy and execution for key Parts integration capabilities across OEM systems, third party partners, and APC Studio / REST APIs
• Partner with Engineering and Architecture teams to design scalable, secure, and reusable integration patterns that improve connectivity, reliability, and extensibility
• Drive adoption, workflow efficiency, and customer satisfaction for Parts AI and integrations capabilities, with clear accountability for usage, time savings, and operational improvements
• Partner with GTM, Professional Services, and Customer Success teams to ensure product capabilities translate into measurable dealer value and successful go-lives
Customer-Centric Product Development
• Act as the voice of the customer, deeply understanding dealership parts workflows, OEM dependencies, operational pain points, and opportunities for workflow intelligence
• Continuously gather and synthesize customer feedback, usage data, and field insights to inform product decisions and roadmap priorities
Data-Driven Decision Making
• Define success metrics and KPIs for product areas, including adoption, time savings, workflow efficiency, integration reliability, and customer impact
• Use data to prioritize investments, evaluate performance, and guide post-launch iteration
Cross-Functional Leadership
• Lead complex initiatives across Engineering, ML/AI, Design, Data Science, Partner Engineering, Professional Services, Customer Success, Sales, and Marketing
• Align stakeholders across product verticals to ensure roadmap coherence, platform consistency, and strong execution quality
Platform & Scale Thinking
• Design solutions that scale across dealership sizes, parts volumes, and evolving partner ecosystem needs
• Balance innovation with reliability, ensuring AI and integration solutions are practical, configurable, and sustainable
• Enable teams to move fast without breaking things by clarifying priorities, managing dependencies, and making informed trade-offs across short-term needs and long-term strategic bets
• Support launches, escalations, and go-live readiness for complex dealer, enterprise, and OEM facing initiatives