PRIMARY FUNCTIONS & RESPONSIBILITIES
• Support annual and multi-year strategic planning for Technology, helping translate leadership priorities into actionable plans, milestones, resource requirements, and management reporting.
• Help maintain workforce and headcount analyses, including approved positions, actual headcount, open roles, hiring activity, attrition, location, organizational changes, and forward-looking workforce needs.
• Support resource and capacity planning, office allocation strategy by analyzing demand, staffing, skills, location, and resource deployment across Technology teams and strategic initiatives.
• Build sophisticated Excel models, analyses, trackers, and dashboards that turn workforce, financial, operational, and organizational data into actionable management insights.
• Develop high-quality executive presentations for executive and senior leadership meetings, business reviews, strategy sessions, and other senior management forums.
• Apply strong executive storytelling to convert complex analysis into clear narratives: what matters, why it matters, implications for the organization, and decisions or actions required.
• Coordinate business and operating reviews, including agenda development, data collection, presentation preparation, action tracking, and follow-through with stakeholders.
• Support executive and business communications, including leadership messages, organizational updates, town halls, talking points, and presentation materials.
• Partner on Technology culture and engagement initiatives, including town halls, leadership events, recognition programs, employee engagement activities, and other efforts that strengthen connectivity across the organization.
• Support leadership meeting cadence and governance, including ELT/SLT materials, meeting preparation, decision and action logs, and follow-up on commitments.
• Identify opportunities to streamline recurring Business Management processes, improve data quality, standardize reporting, automate manual activities, and create scalable operating routines.
• Support executive-facing and external communications as needed, ensuring materials are polished, accurate, appropriately positioned, and consistent with leadership messaging.