What We Are Looking ForExperience - Required:
• 5+ years of project delivery and engineering experience within a Managed Service
Provider (MSP). This experience is essential, and candidates without MSP project
delivery backgrounds are unlikely to be a strong fit.
• 5+ years of hands-on experience with the Microsoft platform (Active Directory, Azure,
Microsoft 365, Windows Server, etc.)
• Demonstrated ability to independently lead and execute IT projects from scoping
through delivery
Experience - Preferred:
• Prior mid-market or IT consulting experience
• Solutions Architect experience
• Cyber security experience
• Technical certifications (Microsoft, Cisco, Dell, VMware, CompTIA, etc.) are a plus
Skills and Attributes:
• Strong client-facing communication skills with the ability to translate complex technical
concepts for non-technical stakeholders
• Internally motivated with a track record of delivering high-quality outcomes
independently and as part of a team
• Organized, analytical, and comfortable managing competing project priorities
• Genuine commitment to client service and client experience
• A degree in a technology or business-related field is preferred
Location Requirement
This is a full-time, onsite role based in our Cleveland, Ohio office, with regular engagement at
local client sites. The position requires consistent in-person collaboration and client presence.
Candidates must be local to the Cleveland area or willing to relocate. Remote or hybrid work
arrangements are not available.