Guest Services - Front Desk Agent - Residence Inn, North Conway, NH
LocationFryeburg, Maine, United States
Work modeon-site
Typefull-time
DepartmentResidence Inn by Marriott - North Conway, NH
Company size11+ people
First seen6d ago
Last seen2d ago
About the role
Attention all aspiring hospitality professionals!
About the company
We are looking to add to our amazing team at the Residence Inn by Marriott in the breathtaking town of North Conway, New Hampshire. Come Join us as a Front Desk Agent Full Time!
Imagine yourself at the heart of a bustling hotel, where every day brings a new adventure and the chance to create unforgettable experiences for our guests. As a Front Desk Agent, you’ll be the friendly face that welcomes visitors from near and far, ushering them into a world of comfort and exceptional service.
Benefits
Take advantage of our remarkable DailyPay feature, which allows you to receive your earnings on any day that you prefer. Furthermore, if you successfully refer someone to join our remarkable team, you have the opportunity to earn up to an astounding $500.
Responsibilities:
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Maintain a warm, welcoming and professional demeanor while interacting with all guests.
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Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
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Answer the phone in a professional & helpful manner.
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Follow procedures on posting charges and settling guest accounts.
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Effectively address and resolve guest problems to increase guest satisfaction.
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Be knowledgeable of emergency procedures and Hotel policies.
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Practice punctuality for scheduled shifts.
Requirements
Shifts: Flexible Schedule with AM & PM Shifts, Must have weekend availability