The Service & Repair Team is responsible for providing technical service, maintenance, troubleshooting, and repair support for Medtronic products across multiple operating units in South Korea. The team plays a critical role in ensuring product reliability and operational continuity by supporting healthcare customers through field service activities and repair centre operations. Team members work closely with healthcare professionals, customers, commercial partners, and regional technical experts to resolve technical issues and maintain high standards of service delivery.
This position is based in Seoul, South Korea and follows an onsite work model. The role requires regular travel to customer sites throughout South Korea, including the Seoul metropolitan area, Busan, Daegu, and Gwangju to perform field service and repair activities. International travel for product and technical training may be required, primarily in Japan and Singapore.
As a Field Service Engineer, you will provide hands-on service and repair support for Medtronic products across multiple operating units. The role combines customer-facing field service responsibilities with repair centre operations, ensuring timely issue resolution, equipment reliability, and a high standard of technical support for healthcare customers. You will work closely with healthcare professionals, customers, sales partners, and regional technical teams to troubleshoot issues, perform repairs, and support product performance in the field.