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Interoperability & Integration Delivery
Design and deliver secure, scalable integrations between Solventum solutions and customer healthcare systems. Work directly with customer IT teams, EMR vendors, and third-party providers to define, configure, validate, and troubleshoot interfaces using HL7, FHIR, APIs, and other interoperability standards.
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Technical Discovery & Solution Design
Conduct technical discovery activities to understand customer environments, infrastructure, workflows, and integration requirements. Translate business and technical needs into practical implementation approaches that align with product capabilities and established delivery patterns.
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Solution Configuration & Technical Enablement
Configure Solventum solutions to support customer-specific operational and clinical requirements. Ensure implementations are delivered in accordance with best practices, while balancing customer expectations, technical constraints, and long-term maintainability.
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Validation, Testing & Go-Live Readiness
Lead technical validation activities to ensure configured solutions and integrations perform as intended. Support testing, defect investigation, issue resolution, and deployment readiness activities to enable successful customer go-lives and smooth operational transitions.
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Advanced Technical Support & Continuous Improvement
Serve as an escalation point for technical issues during and after implementation. Partner with customers, support teams, product management, and other Solventum teams to diagnose problems, identify root causes, implement sustainable solutions, and drive continuous improvement across products and delivery practices.
Capture implementation knowledge, best practices, and lessons learned, and share expertise with support, engineering, product management, and implementation teams to improve delivery quality, operational readiness, and customer outcomes across the organization.