Greet every guest in a friendly, professional, and welcoming manner.
· Provide exceptional customer service and create a positive shopping and foodservice experience.
· Respond to customer questions and concerns and escalate issues to management when appropriate.
· Promote loyalty programs, special promotions, foodservice offerings, and other store initiatives.
· Maintain a clean, organized, fully stocked, and customer-ready sales floor and foodservice area.
· Provide timely and accurate service to guests ordering food products.
· Communicate and cooperate with coworkers to support efficient front-of-house and foodservice operations.
· Operate the point-of-sale (POS) system accurately and efficiently.
· Process cash, credit, debit, EBT, and other forms of payment.
· Verify customer age and complete alcohol and tobacco transactions in accordance with applicable laws and company procedures.
· Maintain register accuracy and follow cash-handling procedures.
· Perform lottery, money orders, and other store services as assigned.
· Restock merchandise, coolers, impulse displays, and other assigned areas.
· Complete shift cleaning assignments and maintain overall store appearance.
· Assist with receiving merchandise and inventory replenishment.
· Assist with opening and closing procedures.
· Follow all company safety, security, and loss prevention procedures.