Key Responsibilities
• Collecting and analyzing information from system users to formulate the scope and objectives of the system
• Preparing flow charts, models, and procedures and conducting feasibility studies to design possible system solutions
• Estimating the costs of system solutions, including application testing, and preparing project plans to provide input into decisions about prioritizing projects and allocating IT resources
• Preparing and maintaining technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the system
• Leveraging agile methodology to design and configure solutions
• Working closely with business to develop required training, change management, and operations process
• Developing use cases, business scenarios, and/or demos, and planning and coordinating testing of newly developed or enhanced applications and providing support
• Looking for opportunities to automate business process with technology, and potentially providing consultation to users in the area of automated systems