Talkiatry is growing fast, and the programs behind our care model have to grow with us. Our Central Clinical Operations team is where that happens. It is the engine that turns frontline reality into scalable programs, takes work off clinicians’ plates, and builds the operating backbone that lets Talkiatry add clinicians and patients without adding friction.
As Sr. Manager, Operational Programs, you sit inside that engine. You’ll own and improve high-priority programs that touch clinicians, patients, and internal teams directly. The work is concrete, some examples: the onboarding experience that gets a new clinician booked and ramping from day one, the automations and tooling that let a lean team run a large operation, and the operating models for brand-new lines of business - and many more exciting and impactful projects.
This is a hands-on job for someone who likes the details. You’ll troubleshoot problems as they surface, then step back and fix the system that caused them. You’ll combine frontline context, operational data, and a working knowledge of our systems to make the work run better, and you’ll partner across Data, Product, Engineering, and Clinical to make the improvements stick.
Every program you build either gets a clinician ramped sooner, gives a clinician time back for patients, or lets Talkiatry serve more people. Do it well and you help build the operational foundation that lets us deliver high-quality care at scale.
You’ll join our central Clinical Operations team and report to our VP of Operational Programs.