The Security Officer for ParkX Management ensures that the facility is run smoothly, safely, cleanly, and is a good experience for residents, tenants, and guests.
Key Responsibilities
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Complete hourly patrol route of the property using the security system
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Access control for guests, tenants and vendors
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Ensure no property is being damaged
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Conduct of routine foot patrols in and around building.
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Perform other duties as assigned
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Observation and reporting of safety
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Issue Banning notices to rule violators
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Maintain file for Ban Notices and notify management when necessary
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Maintain the appearance of the two plaza kiosks
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Enforce the “no dogs on the plaza” policy
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Keep updated information (e.g., Kiss N Ride, Contact Phone #’s, Rules of Conduct) and communicate to guests as needed
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Report any unknown work that is occurring at the property to management
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If anyone parks illegally on the plaza, notify Park X, Commercial property management, and Residential property management immediately
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Communicate to guests that we must keep the fire access areas accessible for fire trucks and ambulances
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Close loading dock doors as needed
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Report any concerns to management
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Reston and Loudoun Station: Assist the Marketing team before, during, and after events as needed
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Reston Station: Manage the valet; ensure that cars are not being parked on the plaza or on the down ramp
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Reston Station: For Special event, ensure that the plaza marketing plan is followed
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Reston Station: Manage traffic coming onto the plaza and keep it moving
Qualifications
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High School Diploma
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Must be certified security officer by the District of Columbia
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Minimum of at least 1 year experience in customer-service related field
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Valid driver’s license without major violations
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Flexibility to work after hours and weekends, as needed
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Outgoing personality with ability to relate to diverse group of people and build/maintain strong relationships
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Strong sense of urgency
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Strong problem-solving, time management and communication skills
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Must be highly credible and trustworthy, and operate with high degree of integrity
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Must hold oneself and others accountable and strive for a high level of excellence
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Must have a positive, can-do attitude and be able to fuel growth and innovation
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Must be customer-focused and results-oriented
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Must want to continuously learn and develop
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Exceptional oral and written communication, active listening, and organizational skills
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Ability to establish strong working relationships with others in team setting
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Ability to multitask and prioritize tasks with a strong attention to detail in a fast-paced environment
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Self-directed and able to work independently, with minimal supervision
Physical Demands & Work Environment
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Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch, twist, and/or reach
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Push, pull or lift up to 50 pounds
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Continuous repetitive motions
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Work under variable temperature conditions (or extreme heat or cold), under variable noise levels, outdoors/indoors, around fumes and/or hazards, around dust and/or mite hazards, around chemicals and bio-hazards
Benefits
Compensation:Benefit Package:401K Match
Career Development
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Opportunities for Advancement within our expanding portfolio
Employee Perks (to name a few):
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Free Parking and EV charging
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Parental Leave Program
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Enjoy a Friendly Work Environment that values collaboration
Legal
*Note benefits vary depending on the function of your role