Main Duties & Responsibilities:
· Greets student clientele and visitors. Provides information concerning University activities and administrative services.
· Distributes documents and assists clients in completing forms.
· Answers phones, e-mails, guest/student inquires.
· Handles check-in and checkout.
· Provides tourist information and directions; confirming reservations.
· Responsible for communication and service calls and/or emergency calls.
· Excellent customer service.
· Proven ability to multi-task and clearly transmit and receive information (both verbally and in writing).
· Able to work as part of a team.
· In cases of emergency, able to take appropriate measures for safe and efficient building evacuation.
· Diverse clerical duties and any other related tasks.