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Crystal

Events & Partnerships Coordinator

Salary$48k – $52k
LocationEnumclaw, WA
Work modeon-site
Typefull-time
DepartmentSales
Company size1,001–5,000 people
First seen6d ago
Last seen2d ago
About the company
Year Round
WORK AND PLAY IN THE MOUNTAINSJoin our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.
JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!
BIG PEAKS, BIGGER PERKS
Employee perks:
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Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
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Free Alterra season pass for spouse and dependents 25 & under
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50% off window ticket price at IKON partner resorts
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Free access to Alterra Mountain destinations during time off
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Free ski-referral letters for employees to use at other mountain resorts during time off
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Free friends & family day-ski vouchers (Periodic allotment)
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Discounts on Ski & Snowboard Lessons
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Discounts on Ski & Snowboard Rentals
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Discounts on Gear Tune-Ups
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Discounts on Food & Beverage
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Discounts at Crystal Mountain Retail shops
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Free Crystal branded swag
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Pro deals on gear with 100s of brands
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Discount Marketplace
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Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
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Employee-only Night Skiing events
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Employee Housing Available for eligible positions
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Accrued paid time off for eligible positions
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Group health insurance for eligible positions
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401K benefit and generous match with immediate vesting for all staff members over 18
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Opportunities for growth, advancement, and year-round employment
About the role
Position Title: Events & Partnerships Coordinator
Business Unit: Sales
Position Reports to: Events & Partnership Manager
Position Type: Full-Time Year Round
Positions Reporting to this Role: None Wage Range: $23-$25/ hour
Location: Crystal Mountain, WA
RESORT OVERVIEW, CULTURE AND VISION
Crystal Mountain is the Pacific Northwest’s premier destination for skiers, snowboarders, and summer adventurers. We are part of Alterra Mountain Company which consists of some of the world’s most aspirational brands.
A career with Crystal Mountain is more than what you do today; it’s being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.
Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty.
We are here to shape the future of mountain adventure.
We Embrace Empowerment
We Honor Authenticity
We Cultivate Collaboration
We Prioritize Purpose
JOB SUMMARY
The Events and Partnerships Coordinator plays a vital role on the Events team, bringing a strong blend of organization, communication, and creativity to the table. This individual thrives in a fast-paced environment, demonstrates exceptional attention to detail, and excels at building and maintaining community connections.
Ideal Candidate Profile
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Detail-Oriented: Demonstrates precision in following and enhancing processes. Approaches tasks methodically to meet defined goals and deadlines with consistency.
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Clear Communicator: Effectively conveys ideas and information, both written and verbal, with professionalism. Comfortable giving and receiving direction and actively seeks clarification to ensure shared understanding and successful outcomes.
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Eager to Learn: Approaches work with curiosity and a growth mindset. Welcomes feedback, adapts quickly, and is motivated to develop within a collaborative and fast-moving team.
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Technologically Proficient & Interpersonally Skilled: Confident navigating a range of digital tools and platforms. Equally skilled in building rapport, managing relationships, and working cross-functionally with internal and external partners.
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Resourceful & Dependable: Proactive and solution oriented. Able to troubleshoot issues as they arise while maintaining a calm, capable, and flexible demeanor.
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Flexible Schedule: Willing and available to work variable schedules, including early mornings, evenings, weekends, holidays, and event days exceeding 10+ hours, as required throughout the season.
Primary Responsibilities
Event Planning & Execution
Plan:
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Create and maintain comprehensive internal and external planning documents.
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Coordinate pre-event logistics and communications with internal departments (F&B, Mountain Ops, Communications, Finance, Volunteers) and external stakeholders (musicians, brand partners, vendors, clients).
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Identify potential challenges and help develop contingency plans.
Execute:
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Support and lead the execution of on-brand events that reflect Crystal Mountain’s identity—authentic, inclusive, adventurous, confident, and community-focused.
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Manage on-site event setup and operations, ensuring events start on time, are properly staged, and run smoothly.
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Lead and support event volunteers, providing clear direction and fostering a team-oriented environment.
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Respond to day-of issues with professionalism and creativity, escalating as needed while collaborating with the larger Events team.
Grow:
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Support achievement of annual events revenue and profit targets by accurately tracking income and expenses.
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Assist with post-event reporting, gathering feedback, summarizing outcomes, and identifying areas for improvement.
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Maintain and nurture relationships with clients and vendors through timely follow-up and relationship-building efforts.
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Contribute to developing new event concepts and experiences by participating in brainstorming sessions, proposal drafting, and project tracking.
Partnership Coordination
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Coordinate sponsor fulfillment by ensuring promised benefits are delivered and expectations are met.
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Support the maintenance of strong, ongoing relationships with brand and event partners.
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Assist with drafting and distributing regular communications to keep stakeholders informed and aligned.
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Collaborate with the Events and Partnerships Manager to meet obligations and reporting requirements.
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Maintain accurate tracking of all partnership deliverables to ensure timely execution.
PERFORMANCE CRITERIA:
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Willingness to learn and share feedback and other information with team and management
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Uphold company and departmental policy at all times
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Demonstrates support for company mission and values
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Can work under stressful conditions without creating tension among fellow employees, vendors, and supervisors over long hours and sometimes challenging conditions.
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Maintain workstation, event storage, and surrounding area cleanliness
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Ability to communicate pleasantly and efficiently.
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Ability to present company policy in a diplomatic way
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Possesses and utilizes good verbal communication skills and phone etiquette
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Knows policies and procedures, ensures team is aware and adequately utilizing them
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Willing to accept new policies and procedures as changes occur.
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Available for varied work shifts, including weekends and holidays, as agreed upon with management
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Ability to complete projects and tasks according to collaborative due dates across all platforms
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Efficiently organizes workload adhering to time constraints and often shifting priorities
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Successfully follows event plans and cues while remaining flexible and collaborative as plans change
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Ensures adherence by the team to lunch and break schedules to maximize coverage and provide quality guest service
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Willing to accept new and varied responsibilities
PHYSICAL DEMANDS AND WORKING CONDITIONS
This position requires working evenings, weekends, and holidays.
OFFICE ENVIRONMENT
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Able to lift, carry, or otherwise move and position a minimum of 50 pounds
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Manual dexterity to operate a computer and other common office equipment
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Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis
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Ability to work for extended periods of time sitting, bending, reaching, and speaking on a constant basis
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Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees
Legal
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
OTHER DUTIES AS ASSIGNED
This position description is an overview of the scope of responsibilities for the role described above. With the evolution of Crystal Mountain, the responsibilities of this position may change as may the dates associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others. It will also be the responsibility of any employee of Crystal Mountain to be a positive influence on the transformation of the resort and its associated lines of business.
AN EQUAL OPPORTUNITY EMPLOYER
Crystal Mountain Resort is an Equal Opportunity Employer and is dedicated to the principles of equal employment opportunity in any term, condition, or privilege of employment. We do not discriminate against applicants or employees based on age, race, sex, color, religion, national origin, disability, sexual orientation, gender identity, veteran status, or any other status protected by state or local law. Crystal Mountain Resort will make reasonable accommodation for qualified individuals with known disabilities unless doing so would result in an undue hardship to Crystal Mountain Resort. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training. This job description in no way states or implies that these are the only duties to be performed in this position.
This document does not create an employment contract, implied or otherwise.
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